Return & Refund Policy – Siozon

At Siozon, by- Jiteshbhai Nemaji Mali your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

✅ Return Eligibility

To be eligible for a return, your item must:

• Be unused and in the same condition as received
• Be in the original packaging with all tags and seals intact
• Be returned within 7 days of delivery

❌ Non-Returnable Items

We cannot accept returns for:

• Items returned after the 7-day window
• Products without original packaging or invoice

🔁 Exchange Policy

We offer free exchanges for:

• Exchanged products will be delivered within 3 – 7 days
• Wrong items received

To initiate an exchange, please contact us within 48 hours of delivery with photos of the issue.

💸 Refunds

Once we receive and inspect your return, we will notify you via email. If approved:

• Refunds will be issued to your original payment method
• Refunds typically process and credited within 5–7 business days

If you haven’t received your refund after 7 days, please check with your bank first before contacting us.

🚚 Return Process

To start a return:

1. Email us at support@siozon.com
2. Mention your Order ID, reason for return, and include clear photos if applicable
3. Our support team will guide you through the pickup or courier process

Note: Return shipping may be deducted from your refund unless the item is defective or wrong.

📞 Need Help?

For any return-related queries, contact us:

• Email: support@siozon.com
• Phone/WhatsApp: +91 99797 10639
• Support Hours: Monday to Saturday, 10 AM – 6 PM